BUG: resumption of download does not work

[Dr. Axel Stammler]

Hi,

Unfortunately my internet connection is slowly and unreliable — but Get I Player has been
coping with that increasingly better, so first of all: Thank you!

There seems to be (at least) one particular programme that offers a problem:

INFO: Downloaded: 0.00 MB (00:00:00) @ 0.00 Mb/s (hvfxsd1) [audio+video]
WARNING: Unexpected size for file segment [1]
WARNING: Expected: 1675832 Downloaded: 1353905
WARNING: Retrying download
WARNING: Retrying tv: 'Himalaya with Michael Palin - 3. Annapurna to Everest (b0074qpt) [pre-watershed]'

INFO: Downloaded: 28.24 MB (00:01:55) @ 0.53 Mb/s (hvfxsd1) [audio+video]
WARNING: Failed to download file segment [16]
WARNING: Retrying tv: 'Himalaya with Michael Palin - 3. Annapurna to Everest (b0074qpt) [pre-watershed]'
WARNING: Invalid resume parameters: #b0074qpt,pre-watershed,hvfxsd,0,0
WARNING: Restarting download

INFO: Downloaded: 584.02 MB (00:39:02) @ 0.83 Mb/s (hvfxsd1) [audio+video]
WARNING: Failed to download file segment [306]
WARNING: Retrying tv: 'Himalaya with Michael Palin - 3. Annapurna to Everest (b0074qpt) [pre-watershed]'
WARNING: Invalid resume parameters: #b0074qpt,pre-watershed,hvfxsd,0,0
WARNING: Restarting download

This goes on endlessly I am afraid. Usually downloads are resumed and finish perfectly,
here this seems not to work.

Is there anything I can do to improve the situation (except hope for better connection
quality)?

Axel

[RS]

From: Dr. Axel Stammler
Sent: Friday, January 12, 2018 2:20 PM

Post by Dr. Axel Stammler
Unfortunately my internet connection is slowly and unreliable — but Get I Player has been
coping with that increasingly better, so first of all: Thank you!
[audio+video]
WARNING: Failed to download file segment [16]
WARNING: Retrying tv: 'Himalaya with Michael Palin - 3. Annapurna to

Everest (b0074qpt) [pre-watershed]'

Post by Dr. Axel Stammler
This goes on endlessly I am afraid. Usually downloads are resumed and finish perfectly,
here this seems not to work.
Is there anything I can do to improve the situation (except hope for better connection
quality)?

It isn’t really fair to call it a bug. As you yourself say, resuming
downloads often does work.

Sometimes the HLS modes are more reliable. There is no HLShd mode for this
programme, but you can try
--tvmode=hlsvhigh

You can also try
--tvmode=hvfxsd2 and
--tvmode=hvfxsd3

If they don't work you can try lower resolutions. Otherwise you may find if
you wait a week or so that the BBC replaces it with a version that downloads
better.

Best wishes
Richard

[RS]

From: Dr. Axel Stammler
Sent: Friday, January 12, 2018 2:20 PM

Post by Dr. Axel Stammler
Unfortunately my internet connection is slowly and unreliable — but Get I Player has been
coping with that increasingly better, so first of all: Thank you!
[audio+video]
WARNING: Failed to download file segment [16]
WARNING: Retrying tv: 'Himalaya with Michael Palin - 3. Annapurna to

Everest (b0074qpt) [pre-watershed]'

Post by Dr. Axel Stammler
This goes on endlessly I am afraid. Usually downloads are resumed and finish perfectly,
here this seems not to work.

See the v3.11 release notes
https://github.com/get-iplayer/get_iplayer/wiki/release310to319#release311
about the string "pre-watershed" or any string containing a hyphen) and
resuming partial downloads.